Amazon Adventure is open every day of the year except Christmas Eve, Christmas Day, Boxing Day and New Years Day.
- Daily opening times: 9:30am – 5:30pm
- Last session is 4pm (our super saver session)
We strongly advise to pre-book your tickets online to ensure you can play during your preferred session time. All tickets are strictly non-refundable or transferrable and subject to our ticket terms and conditions. Please ensure all members of your party are present at the time of admission. Please have your tickets ready on a mobile device on the day of your visit. Please arrive promptly for your session time. Please note that your session will end at the advertised time and no additional time will be added for latecomers.
On entering Amazon Adventure you are agreeing to our Terms of Business.
Amazon Adventure is a totally cashless site, including in our cafe – so please ensure you bring your bank card, or have contactless payments set up on your mobile device.
We’re committed to making Amazon Adventure accessible to all. We will soon be launching SEN Sundays – dedicating the first Sunday of every month to SEN families to explore our jungle play at their own pace, with a little more space. During these sessions capacity will be reduced to 50% and music and sound levels lowered to create a calmer, less overwhelming play experience.
Amazon Adventure is a strictly no smoking site. Please do not smoke or vape during your visit.
Please use the designated Amazon Adventure spaces in the car park. Parking is free of charge, but subject to availability. Please note, vehicles are left at your own risk.
We offer free WiFi for all Amazon Adventure customers
Our play areas are designed to be enjoyed by children of 12 years or under. All play areas are unsupervised by Amazon Adventure staff, and we ask that accompanying adults supervise their children at all times.
Children’s bicycles and scooters are not permitted within Amazon Adventure or in the car park.
Please report any lost items to the Amazon Adventure Team, or alternatively call 01892 752042 or email [email protected].
Qualified first aiders are always on duty. Please ask one of the Amazon Adventure staff members for first aid assistance.
Only food and drink purchased in Amazon Adventure may be consumed on site, with the exception of baby food and bottles.
No dogs or pets are admitted into Amazon Adventure, except fully trained assistance dogs. Please note that we require proof of qualification that one of the following is received; Disability Living Allowance, Personal Independence Payments, Attendance Allowance, or Employment Support Allowance for a fully trained assistance dog to enter. All other pets, including therapy dogs, are prohibited.
If your little one goes missing, don’t panic! Report to our team immediately. We have policies and procedures in place to reunite you quickly.
We are here to help you….our team is always happy to help with questions you may have. Our phones and emails are manned during normal opening hours. Day tickets, Annual Memberships, and Birthday Party bookings can all be done online.
Call us on: 01892 752042
email us: [email protected]