Ticket and Voucher Terms & Conditions
On purchase of tickets or vouchers, you are agreeing to abide by the terms and conditions as set out below:
- All tickets and vouchers whether bought online or at the Park are non-refundable. Under no circumstances will any refunds be given.
- Tickets and vouchers are not able to be cancelled, amended, transferred, or changed without exceptions.
- Tickets or vouchers not used by the expiry date shown will not be replaced, extended, or changed under any circumstances. This includes date-specific, event, and/or special offer tickets which are valid only for the date specified on the ticket.
- Tickets and vouchers that have been lost, damaged, or stolen will not be replaced under any circumstances.
- Tickets bought in advance may be printed on a physical paper copy or shown on a mobile device. Please note we cannot print tickets on-site on your behalf.
- Tickets bought in advance do not guarantee faster entry. Visitors will still be required to have tickets redeemed and verified at our entry gates.
- Online tickets are not valid in conjunction with other discount schemes or vouchers. These vouchers can only be redeemed when paying the full individual gate price. Please read the terms on any voucher carefully.